GOLDPACK IS A COMPLETE SOLUTIONS PROVIDER AND OUR FULL SERVICE OFFERING IS WHAT SETS US APART.
WE ARE HERE TO HELP YOU MAKE CRITICAL DECISIONS AND OFFER ADVICE, GUIDANCE, SYSTEM DESIGN, TRAINING, INSTALLATION AND MAINTENANCE SUPPORT TO OPTIMISE YOUR OPERATIONAL EFFICIENCY AND PROFITABILITY.
ONCE INSTALLED, WE PARTNER WITH YOU ALL THE WAY TO THE MARKET.
We provide comprehensive planning and advice to our customers before the sale of our systems. This includes consulting on the layout, design, installation, commissioning and maintenance schedules on all our supplied systems. Our sales staff are able to assist from the pre-sales process all the way through the installation phase and post sales support.
From Installation to preventative and call out maintenance – we provide the full spectrum of technical backup service to ensure peace of mind for your packaging solution. Our technicians are continually trained on the latest machinery and on call to assist with your technical needs. All this to keep you running as seamlessly and smoothly as possible. We also provide full operational training to our customers to ensure optimal operation of all our installed systems.
We supply spare parts for our installed systems – fast and reliable availability and thus minimal downtime. If you are not sure, which spare parts you need, our specialists will be pleased to assist you with competent advice. Furthermore we also provide system critical repair and maintenance kits for some of our machines.